The lead-up to the holiday season is one of the busiest times of the year. We want to make sure your order arrives on time, and a seamless Returns process is in place.
EXTENDED HOLIDAY RETURNS POLICY:
All online purchases made between 16th November 2023 and 31st December 2023 will have an extended returns period of 60 days. When returning your item, please make sure it meets our return policy requirements found here.
Orders made beyond this timeframe will follow our regular 30-day return policy.
Order Cut-Off Dates:
*Please Note: All times listed are in Local Time
Important to note: In order to have access to a full range of stock, we ship some orders from our Australian warehouse to ensure you don't miss out on anything. Orders shipped from the Australian warehouse may take up to 10 business days, so we strongly suggest ordering in advance to make sure you receive your order on time in the event that it is dispatched from Australia.
*Please Note - Delivery timeframes are a guideline only, and may vary with possible courier delivery issues and other external influences beyond the control of HOKA.
From everyone at HOKA, we wish you a very happy holiday and new year.